Shake Shack

Got some food from here as my flight had been delayed, ordered the shake shack, it was good, nice gooey cheese inside, burger meat was nice, fries were good. I would eat here again. Got a custard vanilla thingy, that was good too. I did have to wait a little bit but the food was fresh and worth it.

Shake shack is delicious!! Server Braylin was outstanding- quick, friendly, and helpful. Sheila was also helpful and sweet. My Cheeseburger with Bacon was very good and fresh. I ordered it cheese and bacon only, but it had the sauce on it which I didn’t realize until my last bite. However it was GOOD!! Fan now of their sauce. Their Mushroom / Cheese Burger (combined!) is AMAZING! Home run with that one. It’s located on the way to Terminal E in Charlotte International Airport. Great place for lunch or dinner while in the Airport!! Sheryl was a great cashier tonight! Friendly and welcoming. Manager was also great - fixed a burnt hot dog that I waited way too long for. And the girl who was setting the food up to send out was very rude to the guy who was asking her how much more time was my order going to take. Many orders after my number were being called, so I asked him. He asked her and instead her checking, she gave him attitude. “DON’T ASK ME!” She replied with an attitude that turned me completely off. Uh NO - that’s also your d’ job is to find out what a holdup is. Maybe, just maybe it got lost, taken etc and uh, this IS an Airport, so time is a factor thank you very much……… save the attitude for home. Follow my page for lots of reviews from across the Globe. I’m a Music Producer who has over 180 Million views here on Google Maps for my Photos and reviews.

$30 for the awesome shack stack burger, fries, and shake. Friendly service by Rochelle today. Plenty of seating and quick ordered but had to wait 10 minutes for the food so be prepared because they are busy. Pricey but good… Thank you from your Arizona friends

Shake shack tends to be a little high priced for a fast food burger, but the airport is expensive anyway, so we went here, and it was priced about like everything else at the airport. The fries are forgettable, but the burger is solid, and the shakes are decent. Service was relatively fast. It's at the far end of the airport at the back of terminal D.

Have never been to a Shake Shack before, but will definitely in the future whenever I come across one. Burger was delicious, great crispy edge like a grilled smash burger. Add cherry peppers to your burger - bit of heat and acidity takes it over the top. Crisp, hot curly fries were great - Shack Sauce not so flavorful to me. Chocolate shake was thick and very good - strong chocolate taste like eating a bar of 60% cacao, not like basic flavoring syrup

I don’t understand the overwhelmingly bad reviews. I came here on Christmas day and the plaza was packed. The staff was kind and my order came out quickly. My double shackburger was juicy and delicious. The quality of the service and the food is comparable to other Shake Shack locations despite being located in an airport. Prices also have the usual airport upcharge.

One of the best burgers ive had. The people was courteous. The only reason for 4 stars on service is because I do not like kiosk and pretty well refuse to use them. Luckily I didn't want what the other restaurants had to offer at the time and got to experience the burger.

The employees were friendly and the food was good. My first order took about 10 min, the second was quicker. It is loud in the atrium, but no one seemed to have trouble picking up their order. Would recommend.